Moto AI Service Writer
Use Moto AI to draft jobs, write findings, and speed up the front counter.
What the Moto AI Service Writer does
An overview of how Moto AI turns a customer's words into a ready-to-review repair order with jobs, parts, and labor.
Creating a ticket by conversation
Step-by-step instructions for describing a job to Moto AI and turning your words into a draft repair order.
Looking up or creating a customer and vehicle
How to attach the right customer and vehicle to a Moto AI ticket so labor times, parts, and history are accurate.
Reviewing what Moto built before you send
A practical checklist for verifying Moto AI's draft jobs, labor, parts, and totals before the estimate goes to a customer.
Tips for accurate AI write-ups
Practical habits that get Moto AI to produce sharper, more accurate jobs, labor, and parts with less editing.
Writing up inspection findings with Moto
How to turn a technician's inspection notes and photos into clear, customer-ready findings and recommended work using Moto AI.
Where Moto gets its data and how accurate it is
An honest look at the data behind Moto AI's labor times, parts, and pricing, plus how Pista handles accuracy and your shop data.