Messaging and Inbox
Text and email customers from one unified inbox with templates.
Two-way texting with customers
Send and receive real text messages with customers from Pista, with replies landing right back in the shop instead of on a personal phone.
The unified Inbox / Message Center
See every text and email with every customer in one shared inbox so nothing slips through and anyone on the team can pick up a conversation.
Message templates
Build reusable text and email templates that auto-fill customer, vehicle, and balance details so your team sends consistent messages in seconds.
The Moto personality on customer touchpoints
How Pista adds a little friendly Moto charm to status updates and reminders, where it shows up, and how to keep it off anything serious.
Sending updates to multiple customers
Send the same text or email to a group of customers at once, with each message personalized, so you can fill the schedule or share shop news fast.
Automatic status update texts
Set Pista to text customers automatically as their car moves across the job board so they always know where things stand without you lifting a finger.
Setting up your shop texting number
Get your shop's dedicated texting line ready, set business hours and an away message, and stay compliant before you send your first customer text.