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The Pista Roadmap

Pista is the operating system for the independent auto-repair shop. We are building the system of record that the industry's incumbents never did: born inside a real shop, hardened on real cars and real customers, and designed to replace a fragmented vendor stack with one platform a shop owner actually wants to run their business on.

The U.S. has roughly 230,000 to 300,000 auto-repair shops generating about $89.6B in services revenue (IBISWorld, 2026), and the category is overwhelmingly independent and underserved by software. Pista is built for exactly those shops.

Below is where we have been, where we are, where we are going, and where this ends up.

Past — Built in the bay, not the boardroom

Pista did not start as a software pitch. It started about three years ago as the tooling MotoroCars needed to actually run its own shops, and grew from there. Every early feature shipped because a service writer, a tech, or a customer needed it that day.

  • The idea (~3 years ago): an in-house attempt to replace the patchwork of shop-management tools MotoroCars was paying for, built and tested live in working bays.
  • First repair-order and estimate flows: the core RO lifecycle, from check-in to estimate to authorization, built as the backbone of the platform.
  • MOTOR labor integration: wired in real MOTOR labor-time data so estimates reflect industry-standard labor hours rather than guesswork.
  • Mobile app + OBD: a customer/shop mobile experience plus OBD vehicle data capture.
  • AI service writer: AI assistance for drafting estimates, recommendations, and customer-facing service writeups.
  • Parts and markup engine: parts handling with a configurable markup engine so shops price parts consistently and profitably.
  • Help center: a documentation and support hub so shops can self-serve onboarding and answers.

Now — Live, in production, and being hardened

Today Pista runs the day-to-day at MotoroCars' two locations (Wynwood and Doral). These are not demos; they are our design-partner shops, processing real repair orders, real estimates, and real customer payments. Our current focus is hardening what is live and proving it outside our own four walls.

  • In production at design-partner shops: MotoroCars Wynwood and Doral run on Pista as their primary system, giving us a continuous real-world test bed.
  • Repair orders, estimates, and the AI service writer: live and in daily use across both locations.
  • MOTOR labor times in estimates: live, feeding real labor hours into the RO and estimate flow.
  • Parts and markup engine: live, applying shop-configured pricing on real jobs.
  • Customer payments: in-shop checkout supporting card, Apple Pay, and buy-now-pay-later financing options (e.g., Affirm, Klarna) via Stripe. (Tekmetric only added Affirm financing in May 2025; Pista already offers multiple financing rails.)
  • Mobile app + OBD and the help center: live and supporting shop and customer workflows.
  • Hardening, not expanding: the current phase is reliability, polish, and proving repeatability before we scale to external shops.

Next 6–12 months — From our shop to many shops

The mission for the next year is general availability: take the platform that runs MotoroCars and make it something any independent shop can adopt, with the depth and integrations that let them retire their other vendors. (All target dates below are planning targets, not commitments.)

  • Fluids and specs license: add licensed fluids/specifications data so the platform tells the tech exactly what each vehicle needs. (Planned)
  • Live supplier parts pricing: real-time parts availability and pricing from supplier APIs, so estimates pull live cost and stock instead of static catalogs. (Planned)
  • Payments depth: expand beyond checkout into deposits, financing, and tighter reconciliation across the RO lifecycle. (Planned)
  • Multi-location / HQ: a headquarters view for owners running more than one store, with cross-location reporting and controls. (Planned)
  • QuickBooks integration: accounting sync so shop financials flow into QuickBooks without double entry. (Planned — built against a Shopmonkey-modeled, per-store design; pending production accounting keys.)
  • More integrations: additional supplier, data, and operational integrations that let a shop consolidate onto Pista.
  • General availability: open the platform to external shops beyond our design partners. (Planned)

The Vision — The system of record for the independent shop

The shop-software category is consolidating into private-equity and strategic hands: Shop-Ware went to Vehlo (March 2024), Mitchell 1 sits inside Snap-on, and Tekmetric took growth equity from Susquehanna in 2022. The incumbents are well-capitalized but slow, and most shops still run a tangle of disconnected tools.

Pista's end state is to replace that entire vendor stack with one platform, and to be the system of record that an independent shop runs its whole business on.

  • Replace the vendor stack: one platform for repair orders, estimates, labor data, parts sourcing and pricing, payments, accounting, and customer communication, instead of five or six separate subscriptions.
  • The system of record: Pista holds the authoritative record of every vehicle, customer, estimate, and dollar that moves through the shop.
  • Built for independents: purpose-built for the ~230K–300K independent shops the incumbents underserve, not for dealership franchises or enterprise chains.
  • Proven before it scales: every capability is earned in a real shop first, then generalized — software that shop owners trust because it was built by people who run shops.

Roadmap status is stated honestly: Past and Now items are built and in production at our design-partner shops; Next items are planned and in progress; the Vision is our direction, not a shipped feature. Specific dates are marked until locked.