How can we help you keep it on the road?
Search guides and answers for running your shop on Pista, from your first repair order to advanced reports.
Browse by topic
21 categories covering every part of the platform.
Getting Started
Set up your shop, invite your team, and learn the Pista basics in minutes.
10 articlesRepair Orders
Create, build, and manage repair orders from check-in to checkout.
9 articlesEstimates and Authorizations
Send estimates, capture customer approvals, and track authorized work.
8 articlesDigital Inspections
Build multi-point inspections with photos, video, and severity ratings.
7 articlesMoto AI Service Writer
Use Moto AI to draft jobs, write findings, and speed up the front counter.
7 articlesJob Board and Workflow
Move work across the board, assign techs, and keep the bay flowing.
7 articlesParts and Suppliers
Search parts across suppliers, compare pricing, and order without leaving the RO.
7 articlesLabor and MOTOR Data
Pull accurate labor times and OEM procedures driven by MOTOR data.
7 articlesPricing and Markups
Configure parts markups, labor rates, and pricing matrices.
8 articlesTax and Shop Fees
Set up sales tax, shop supplies, and disposal fees by state.
7 articlesInventory and Purchasing
Track stock, manage purchase orders, and reconcile receipts.
7 articlesPayments
Take card, Apple Pay, and pay-over-time payments and reconcile deposits.
7 articlesMessaging and Inbox
Text and email customers from one unified inbox with templates.
7 articlesCustomers and CRM
Manage customer profiles, history, and follow-ups that win repeat work.
7 articlesVehicles, VIN and Recalls
Decode VINs, track vehicle history, and surface open recalls.
7 articlesReports
Track sales, gross profit, technician efficiency, and shop health.
7 articlesIntegrations
Connect accounting, parts, payments, and other tools to Pista.
6 articlesShop Settings
Configure stores, hours, branding, and operational defaults.
7 articlesPista Mobile App
Run inspections, message customers, and check the board from your phone.
7 articlesAccount and Billing
Manage your subscription, seats, invoices, and payment method.
6 articlesFAQs and Troubleshooting
Quick answers to common questions and fixes for known issues.
7 articlesStill need a hand?
Our support team knows shops. Reach out and we will jump in.