End-of-day reporting

The last fifteen minutes of the day decide whether tomorrow starts clean. The end-of-day report is the close-out: it pulls every ticket you finished, every payment you took, and every deposit headed to the bank into one screen so you can confirm the numbers agree before you turn off the lights. Run it the same way every night and you will never spend a morning hunting a missing $40.

Run the end-of-day report

1. Go to Reports and open the End-of-day card.
2. Confirm the date is set to today and the store is your location.
3. Read the day's totals: sales, payments collected, and the deposit headed to the bank.

Reconcile payments to sales

1. Check that payments collected matches sales closed for the day. If a ticket closed but was never paid, it shows up here as a gap.
2. Review the breakdown by method: card, Apple Pay, Cash App, cash, and any pay-over-time approvals.
3. Count your cash drawer and compare it to the cash line. Drawer and report should match to the dollar.

Good to know: Card, wallet, and pay-over-time payments batch into a deposit that lands in your bank a day or two later, so the bank figure will not match a single ticket. Reconcile against the deposit batch total, not individual invoices, and the gap disappears.

Catch loose ends before you lock up

1. Look for ROs still on Ready that were finished but never collected. Take payment or note why.
2. Spot any unassigned payments or open balances and clear them.
3. Confirm every picked-up car has a paid ticket so nothing rolls into tomorrow as a phantom open RO.

Close and hand off

1. Once the drawer, the report, and the deposit agree, your close is done.
2. Export the end-of-day summary if your bookkeeper wants the daily record.
3. Note anything odd for the morning so the next shift starts informed.

Tips

• Run it at the same time every night, after the last pickup. A consistent cutoff keeps daily numbers comparable.
• A recurring small cash shortage is usually a change-making habit, not theft. The report makes the pattern visible so you can fix the process calmly.
• If sales and payments will not reconcile, the culprit is almost always a closed-but-unpaid RO. Start there before you suspect anything else.

Close the same way nightly and the report becomes your proof that the drawer, the day, and the bank all tell the same story.